Retail Keynote Speaker
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Retail & Ecommerce Keynote Speaker
Keynotes for retail leaders, store teams and brands who want shoppers to come back because they want to, not because of the points.
Picture a shopper who checked the app, saw the item was in stock, and drove across town to buy it. The shelf is empty. The associate they finally flag down shrugs and suggests ordering online. Nothing dramatic happened, and yet that customer just decided where they'll shop next time.
Retail and eCommerce runs on moments like this. Stores have invested heavily in self-checkout, curbside pickup, loyalty apps, dynamic pricing, and AI-powered inventory systems, and many of those investments pay off. But every layer of automation also removes a chance for a person to help, and leaner staffing means the people who remain are stretched thin. The result is a shopping experience that can be remarkably convenient right up until something goes wrong, and then surprisingly cold. The pickup order isn't ready. The self-checkout flags an error for the third time. The return policy is explained like a legal disclaimer. Shoppers notice, and in a market where a competitor is one tap away, they don't need much of a reason to leave.
Fenton’s keynotes help retail companies tackle these issues.
Why retail organizations book Fenton
As the founder behind Faculty, a men's cosmetics brand featured in Esquire, GQ, and the Wall Street Journal, Fenton has experienced the consumer business from the product side and knows how fast customer perception can make or break a brand. He began his career at Deloitte, has advised Fortune 500 companies, and has served on large public boards, becoming the youngest director in the history of the Toronto Transit Commission. His recognitions include Bay Street Bull's Top 30 Under 30 and Peak's Emerging Leaders list, and event organizers regularly highlight his energy and his knack for making ideas feel immediately usable.
Who are his retail & eCommerce keynotes ideal for?
His retail industry keynotes are ideal for retail industry conferences, store manager and district leadership meetings, national sales and operations kickoffs, franchise conventions, customer experience summits, and supplier or vendor events.
Every keynote is tailored to the audience in the room, whether that's entrepreneurs, public-sector leaders, or corporate teams. Fenton has spoken for organizations including Rakuten Kobo and Sleep Country, helping teams turn ideas into action and navigate the toughest innovation and business challenges of the moment.
Ready to give your audience more than inspiration?
Book Fenton as your retail and eCommerce keynote speaker.
Retail Industry Keynote Speaker — Client Testimonials
Rene d'Entremont, Senior Director of Communications @ Rakuten Kobo
Fenton joined Rakuten Kobo for a fireside chat that brought Radical Curiosity to life, inspiring employees to lead with intention, embrace ambiguity, and stay curious in the face of change.
Craig De Pratto, CFO @ Sleep Country
Fenton worked with Sleep Country to unlock bold new thinking around innovation, helping leaders see beyond the product and into the future of sleep, wellness, and customer experience.
Watch more client testimonials.
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